Our Privacy Policy was updated on September 4, 2023.

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Your privacy is important to Orion. Therefore, we have developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your personal information.

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Please take a moment to familiarize yourself with our privacy policy and contact us through our channels if you have any questions.

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Collection and Use of Personal Information

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Personal information is data that can be used to identify or contact a single person.

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At various points during your navigation and interaction with Orion's digital channels, we may request that you provide your personal information. Orion does not share your personal information with any individual or company. Your information is used to improve our products, services, content, and campaigns. While providing the requested personal information is not mandatory, in many cases, failure to do so may prevent us from providing our products or services to you through our digital channels, as well as responding automatically to inquiries.

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Here are some examples of the types of personal information Orion may collect and how we may use it:

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• When you download one of our materials for free, we may ask for your name, phone number, email address, current job title, current company name, city, state, and a brief history of how you found us and whether you are already an Orion customer. This information is used exclusively by our internal team for marketing analysis and specific promotions within Orion's market sector.

• When you request a simulation of an Orion solution, we may ask for your name, phone number, email address, current job title, current company name, city, state, and a brief history of how you found us and whether you are already an Orion customer. This information is used exclusively by our internal team for marketing analysis and specific promotions within Orion's market sector.

• When you request contact through our digital channels, we may ask for your name, phone number, email address, current job title, current company name, city, state, and a brief history of how you found us and whether you are already an Orion customer. This information is used exclusively by our internal team for marketing analysis and specific promotions within Orion's market sector.

• When you sign up to receive our Newsletter, we may ask for your name, phone number, email address, current job title, current company name, city, state, and a brief history of how you found us and whether you are already an Orion customer. This information is used exclusively by our internal team for marketing analysis and specific promotions within Orion's market sector.

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How We Use Your Personal Information

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We may process your personal information for the purposes described in this Privacy Policy, with your consent, to meet legal obligations to which Orion is subject, or to update our policies related to customer service, sales, or technical areas. If you have questions about this legal basis, please contact us.

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• The personal information we collect allows us to keep you informed about the latest announcements of new solutions, updates, campaigns, and events from Orion. If you do not wish to be part of our distribution list, you can opt out at any time by updating your preferences.

• We also use your personal information to continuously improve our products, services, content, and advertising. This specific use is only performed in interviews where there is prior authorization from the interviewee to use the shared information.

• We may also use personal information for internal purposes, such as auditing, data analysis, and research to improve Orion's products, services, and customer communications.

• If you apply for a position at Orion or if we receive your information in connection with a potential role at Orion, we may use such information to evaluate the application and contact you. If you are an applicant, you will receive more information at the time of registration about how Orion handles the personal information of applicants.

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Source of Personal Information Not Provided Directly by You

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If you are a potential job candidate at Orion, we may have received your personal information from third parties, such as recruiters or external websites. We will use the personal information received to contact you regarding a potential opportunity or to evaluate your application. If you have not directly provided personal information to us, we will inform you of the source when we first contact you regarding your application.

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Cookies and Other Technologies

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Orion's digital channels, email messages, and advertisements may use "cookies" and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior and inform us which parts of our site people have visited, in addition to measuring and contributing to the effectiveness of web advertising and surveys. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information under local law, we will also treat these identifiers as personal information. Similarly, as non-personal information is combined with personal information, we will treat the combined information as personal information for the purposes of this Privacy Policy.

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Orion may also use cookies and other technologies to remember personal information when you use our site. Our goal in this case is to make your experience with Orion more convenient and personal. For example, knowing your name allows us to welcome you the next time you visit Orion's site. Knowing your country, language, and profession helps us provide a more personalized and useful browsing experience. Knowing whether you are or have been an Orion customer helps us make our communication more relevant to your interests and needs. Additionally, knowing your contact information, hardware identifiers, and information about your computer or device helps us customize the browsing experience by providing you with a better experience.

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If you wish to disable cookies, access your browser preferences and modify the settings to block cookie actions. Please note that certain features of Orion's site will not be available when cookies are disabled.

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As with most Internet services, we automatically collect some information and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider, referring and exit websites and applications, operating system, timestamp, and clickstream data. We use this information to understand and analyze trends, manage the site, learn about user behavior, improve our products and services, and collect demographic information about our user base as a whole. Orion may use this information in our marketing and advertising services.

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In some email messages, we may use a "click-through URL" linked to content on Orion's site. When customers click on one of these URLs, they pass through a separate web server before reaching the destination page on our site. We track this click-through data to help us determine interest in specific topics and evaluate the efficiency of our customer communications. If you prefer not to be tracked in this way, you should not click on the text or graphic link in email messages. Pixel tags allow us to send email messages in a format that customers can read and inform us whether the email was opened. We may use this information to reduce or eliminate messages sent to customers.

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Disclosure to Third Parties

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Personal information collected and stored by Orion is not disclosed to third parties, except under specific conditions addressed in this privacy policy.

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Service Providers

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Orion shares personal information with companies that provide complementary services to Orion's activities, such as website hosting, landing page development, email marketing campaigns, and inbound marketing campaigns. These companies are required to protect your information under the same legal and ethical basis as this privacy policy, and they may be physically located in any Brazilian state.

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Others

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It may be necessary - by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence - for Orion to disclose your personal information. We may also disclose information about you if we determine that, for purposes of national security, law enforcement, or other matters of public importance, disclosure is necessary or appropriate. We may also disclose information about you, but only when there is a legal basis for doing so, if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. This may include providing information to public or governmental authorities. Additionally, in the event of a reorganization, merger, or sale, we may transfer any and all personal information we collect to relevant third parties.

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Protection of Personal Information

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Orion takes the security of your personal information very seriously. When your personal data is stored by Orion, we use computer systems with limited access maintained in facilities that include physical security measures.

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When we conduct any virtual forum, chat room, or social networking service, the personal information and content you share are visible to other users and may be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these cases. For example, if you disclose your name and email address in a forum post, this information will be public. Use these features carefully.

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Automated Decision Making

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Orion does not use any automated decision-making features that involve collected personal data.

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Retention of Personal Information

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We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy. In defining these periods, we carefully examine the need to collect personal information and, when identifying a relevant need, retain the information for the shortest possible period necessary to complete the purpose of the collection, unless a longer retention period is required by law.

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Your Privacy Rights

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If you wish to correct or verify any data submitted, the request must be sent to the specific channel, with such request processed and addressed directly by our responsible professionals as quickly as possible. For other personal information we store, we will offer you access and a copy for any purpose, including requesting that we correct the data if it is incorrect or delete it, provided that Orion is not required by law or for legitimate business purposes to retain it.

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We may refuse to process requests that are unfounded or vexatious, compromise the privacy of others, are extremely impractical, or whose access is not otherwise required by law.

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Our Company-wide Commitment to Your Privacy

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To ensure that your personal information is secure, we regularly communicate our privacy and security guidelines to Orion employees and strictly enforce privacy safeguards within the company.

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Privacy Questions

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If you have any questions about Orion's Privacy Policy or data processing, or if you wish to make a complaint due to a possible violation of local privacy laws, please contact us. You can contact us through Orion's Support telephone number.

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When we receive a privacy question or personal information inquiry, a specialized team screens the contacts and seeks to resolve the issue. Whenever possible, all significant contacts receive a response within 7 (seven) business days, either providing an answer to the raised issue, requesting further information when necessary, or informing that an answer will require more time. If you are not satisfied with the response you receive, you may at any time forward your complaint to the relevant regulator in your jurisdiction. If you request it, we will strive to provide information on complaint options that may apply to your circumstances.

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Orion may update its Privacy Policy from time to time.

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When we change the policy materially, a notice will be posted on our site along with the updated Privacy Policy. We will also contact you through your registered contact information, for example, by email, notification, or other equivalent method.

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Orion Engineering and Technology S/A

SCS, Quadra 04, Bloco A, Edifício Vera Cruz

Brasília-DF | CEP 70304-913

(+55) 0800 314 1009

(+55 61) 3314-1099